Yes, we ship worldwide. Your international order may incur duties and import taxes, which are determined by your local customs authority. For more information, please contact your local customs office. Horus is not responsible for payment of duties & import taxes.

Due to the fact that leather is a naturally occurring material, distressing and wear will occur, and both are welcomed. Your new leather strap will naturally form to your wrist over time. Fading of color over time is normal and will add to the patina of your handcrafted strap.

Online Return Policy

Our online return policy is exclusive to orders placed at horusstraps.com and does not apply to products purchased in our showroom or any authorized retailer. You may exchange your order or return it for a full refund within 30 days of purchase, as long as the product is unworn and in perfect condition. Please note that the buyer is responsible for paying all associated shipping costs.  All International orders are responsible for the transit cost back to us including any duty and taxes are the implemented by the returning countries policy.

If you would like to return or exchange your order, please email customerservice@horusstraps.com and include your order number and reason for return, and we will reply with the necessary steps to initiate your return or exchange. A full refund, less shipping charges and return shipping costs, will be issued if the product(s) are returned in their original condition, in the original box, with all the original packing material and within 30 days.

In circumstances when an item is approved for a return after 30 days, a 25% re-stocking fee will be charged.

Online Exchange Policy

Our exchange policy is exclusive to orders placed at horusstraps.com and does not apply to orders placed with our showroom or any other authorized retailer. If you would like to exchange your order, or part of your order, please email customerservice@horusstraps.com for approval and instructions on how to exchange your order. An exchange will be issued if the product(s) are returned to us in their original condition, in the original box, with all the original packing material and within 30 days.

All International orders are responsible for the transit cost back to us including any duty and taxes are the implemented by the returning countries policy.

We recommend using a return service that includes tracking and insurance as Horus Watch Straps cannot be liable for items lost or damaged in transit back to us.

Rubber Straps

We offer a lifetime warranty on all rubber straps. This warranty does not cover damage resulting from misuse, accidents, or intentional damage to the product.

Carbon & Leather Straps

We offer a limited one-year warranty on all leather straps. Please note that fading, creasing, and wear are normal on leather straps, and our warranty does not cover any of the aforementioned. This limited warranty is subject to the sole discretion of Horus after return and inspection of the subject merchandise.