HORUS GIFT CARD

Delivery time depends on your location and the shipping option you choose at checkout. 

USA Orders 

Our shipping cutoff time is 3 p.m. EST. If your order is placed before then, processing will start that day. If placed after that time, processing will start the next business day. 

• FedEx 3-5 Day - your order will arrive within three to five business days from when your order was processed. 
• FedEx 2-Day - your order will arrive two business days from the time your order was processed. 
• FedEx Standard Overnight - your order will arrive the next business day from the time your order was processed. Please note the order must be placed before 3 p.m. EST to arrive the next day. Standard Overnight orders placed on Friday before 3 p.m. EST will arrive on Monday. Standard Overnight orders placed on Friday after 3 p.m. EST or on a Saturday or Sunday will ship out on Monday for Tuesday delivery. 

International Orders

All international orders are shipped with FedEx International Priority and typically arrive within two to five business days. Your international order may incur duties and import taxes, which are determined by your local customs authority. For more information, please contact your local customs office. Horus is not responsible for payment of duties & import taxes.

Online Return Policy

Our online return policy is exclusive to orders placed at horusstraps.com and does not apply to products purchased in our showroom or any authorized retailer.

You may exchange your order or return it for a full refund within 30 days of purchase, as long as the product is unworn and in perfect condition. Please note that the buyer is responsible for paying all associated shipping costs.  All international orders are responsible for the transit cost back to us including any duty and taxes are the implemented by the returning countries policy.

If you would like to return or exchange your order, please email customerservice@horusstraps.com and include your order number and reason for return, and we will reply with the necessary steps to initiate your return or exchange. A full refund, less shipping charges and return shipping costs, will be issued if the product(s) are returned to us in their original condition in the original box within 30 days.

In circumstances when an item is approved for a return after 30 days, a 25% re-stocking fee will be charged.

Online Exchange Policy

Our exchange policy is exclusive to orders placed at horusstraps.com and does not apply to orders placed with any authorized retailer. If you would like to exchange your order, or part of your order, please email customerservice@horusstraps.com for approval and instructions. An exchange will be issued if the product(s) are returned to us in their original condition in the original box within 30 days.

All international orders are responsible for the transit cost back to us including any duty and taxes are the implemented by the returning countries policy.

We recommend using a return service that includes tracking and insurance as Horus Watch Straps cannot be liable for items lost or damaged in transit back to us.